Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
8.0
Location
9.3
Service
9.0
Dining
7.7
Guest reviews
7.8/10
based on 5 reviews
4.5/5
based on 444 reviews
8.8
8.8/10 based on 2201 reviews
#5 of 30 hotels in Kaprun based on Tripadvisor
Susan
United Kingdom,
July
2023
8.8/10
The hotel is in a perfect spot, surrounded by everything you need like Arabic food and high-end brand clothes. The rooms are cozy, especially for those who love to read, even if you have a view at the back of the hotel. The service was exceptional, from the attentive cleaning ladies to the welcoming receptionists. The location is unbeatable, just 5 minutes from the slope and ski hiring spots. The dining experience was of good standards, offering juicy burgers. The facilities were top-notch, offering all the convenience you could ask for.
Rooms
8.0
The rooms are cozy, especially for those who love to read, even if you have a view at the back of the hotel.
Service
9.0
The service was exceptional, from the attentive cleaning ladies to the welcoming receptionists.
Location
10.0
The location is unbeatable, just 5 minutes from the slope and ski hiring spots.
Dining
8.0
The dining experience was of good standards, offering juicy burgers.
Facilities
9.0
The facilities were top-notch, offering all the convenience you could ask for.
Laurence
United Kingdom,
May
2023
8.6/10
The hotel offers clean and modern rooms with good food, but experienced noise disturbances post-football game. The service was warm and accommodating to ensure a great ski experience in Kaprun. Its central location is perfect for accessing the glacier bus or Maiskogel lift, with a few minor inconveniences. The dining experience exceeded expectations, providing a hot food selection. Overall, the facilities were well-equipped and maintained.
Rooms
8.0
The rooms were kept clean and modern, with a separate children's bedroom.
Service
9.0
The service was very kind and helpful, catering to all needs for a pleasant stay.
Location
9.0
The location is perfectly central, ideal for skiing experiences in Kaprun and close to various attractions, shops, and night bars.
Dining
8.0
The dining experience was more than expected, offering good quality meals that matched the standard of the hotel.
Facilities
9.0
The facilities were comprehensive and added to the convenience and comfort of the stay.
Daniel
United Kingdom,
May
2023
8.2/10
The hotel provides spacious and modern rooms, with a change in view this year. The service was friendly and accommodating. The location is excellent for both skiers and non-skiers, with a quick walk to the city center. The dining options are good, although limited for specific dietary needs.
Rooms
8.0
The rooms are nice and spacious, maintaining a modern feel.
Service
9.0
The service was very friendly and accommodating, offering a room change to a sunny mountain view at no extra charge.
Location
9.0
The hotel is in a great location just a five-minute walk from the city center, making it easy to access shops and bars.
Dining
7.0
The dining options are varied and local, but may have limited choices for specific dietary needs.
Facilities
The hotel offers a range of facilities to ensure a comfortable stay.